If you recently visited a hotel or motel in Allen County and wish to report a sanitation issue or pest problem, please call (260) 449-7459 or click here to file a complaint. You can leave your name or remain anonymous. If you choose to leave your name with the complaint, it may appear on the public record. We attempt to respond within one business day of receiving the complaint.
The Department of Health’s Environmental Services Division – Vector Control & Healthy Homes Program issues permits and conducts routine inspections of hotels and motels in Allen County. Lodging establishments must meet minimum standards set forth by the Allen County Lodging Establishment Ordinance (effective June 1, 2017) for the health and safety of all visitors and guests. Inspectors ensure that bedding and linens are laundered appropriately, furnishings are in good repair, and that the rooms are free of pests and vermin.
Each establishment is inspected at least once a year and receives a letter grade that must be posted in a visible area to patrons. Hotels and motels are also inspected in response to a complaint.
Click here to view the grade and report for inspected hotels and motels in Allen County.
Below you will find more information on local regulations, permit applications, and other helpful resources.
Rules/Ordinances
- Allen County Lodging Establishment Ordinance (Effective 6/1/17)
Permit Applications
Additional Resources
- Inspecting Your Hotel Room for Bed Bugs (University of Minnesota)
- Stop Bed Bugs in Hotels Safely (NYC Dept. of Health)
- Bed Bug Action Plan for Hotels (Virginia Tech)
- The Bed Bug Registry
For more information, go to our Bed Bugs page.
