Public Swimming Pools and Spas | Allen County Department of Health

The Department of Health investigates complaints related to public/semi-public swimming pools & spas. If you wish to report a possible health violation, you can call (260) 449-7126 or submit it to us online via our Complaint Portal. You can leave your name or remain anonymous. If you choose to leave your name with the complaint, it may appear on the public record. We typically follow up on complaints within 24 business hours.

The Department of Health’s Environmental Services Division – Pollution Control Program issues permits and conducts inspections of public/semi-public swimming pools and spas to promote safe recreational swimming and prevent the spread of disease. These facilities include apartment complexes, country clubs, fitness centers, hotels and motels, neighborhood associations, parks, rehabilitation centers, schools, and swimming centers. Individual residential swimming pools and spas are not permitted and inspected by the Department of Health. If need to file a complaint regarding an un-maintained residential swimming pool, call (260) 449-7459 or click here to file an online complaint.

These inspections include making sure the pool is in compliance with applicable state laws and local ordinances, ensuring the water is tested regularly for correct chemistry and adequate disinfection, and verifying that the facility is free of other chemical or physical hazards. All operators are required to keep records of water quality testing results and accidents.

Year-round pools have a full facility inspection at least twice a year and seasonal pools at least once a year. A pool may also be inspected as the result of a complaint. Pools and spas have their water chemistry tested by staff weekly or biweekly. Staff also review plans for any new construction or renovation to ensure structural / mechanical issues are addressed.

Below you will find information on state and local regulations, permit applications, resources on pool safety and other helpful resources.

If you have additional questions on obtaining a swimming pool/spa permit or to wish to report a complaint, please call us at (260) 449-7126.